Payment Option

Payment Options

A Clear and Secure Checkout Experience

BRUMELVA aims to make payment straightforward from the moment you review your cart to the moment your order is confirmed.

Unless another currency is clearly shown during checkout, all product prices and transactions are processed in United States Dollars (USD).

The payment methods available to you may vary according to your country, device, issuing bank, and the options supported by our payment providers. The methods displayed at checkout are the methods currently available for your order.

Paying Through PayPal

When PayPal is selected, you will be transferred to PayPal’s checkout environment to complete the payment.

Depending on your location and PayPal’s available features, you may be able to:

Sign in to an existing PayPal account
Pay with a linked bank account or card
Use an eligible credit or debit card without creating a PayPal account

Guest card checkout is controlled by PayPal and may not be offered for every transaction, customer, or region.

Payment information entered on PayPal’s website is handled directly by PayPal. BRUMELVA does not receive your PayPal password or login credentials.

After the transaction is completed, you will normally return to our website and receive an order confirmation.

Credit and Debit Card Payments

Eligible major credit and debit cards may be used when they appear as an option during checkout.

Accepted card brands can differ based on:

The customer’s location
The card-issuing bank
The payment processor
Transaction value
Security screening
The currency used for payment

Card details are transmitted to an authorized payment processor for verification and authorization.

BRUMELVA does not intentionally store complete card numbers or card security codes on its own servers.

Payment Authorization

Submitting an order authorizes the payment provider and issuing bank to review the transaction.

A payment may be declined or delayed for reasons such as:

Incorrect card or billing information
An expired card
Insufficient funds
A daily or transaction spending limit
International-payment restrictions
A mismatch between the billing address and bank records
Additional identity verification
Suspected unusual or unauthorized activity

For security and privacy reasons, your bank may not provide BRUMELVA with the exact reason a payment was declined.

Please review the information entered at checkout and contact the issuing bank when additional assistance is needed.

Billing Details

Accurate billing information helps reduce authorization problems and order delays.

Before submitting payment, check that the following information matches the records held by your bank or payment provider:

Name of the cardholder or account holder
Billing street address
Apartment or unit number, when applicable
City and state
Postal code
Country
Telephone number
Email address

Entering inaccurate or incomplete information may result in a failed payment, delayed order review, or cancellation.

Temporary Authorization Holds

Some banks display a temporary pending charge as soon as a payment attempt is made.

A pending authorization does not always mean that the payment has been fully completed.

If an order is declined, cancelled, or not accepted, your bank may require several business days to release the temporary hold. The release period is determined by the issuing bank and cannot be directly controlled by BRUMELVA.

Contact your bank when a pending authorization remains on your account longer than expected.

Currency Conversion and Additional Bank Charges

BRUMELVA processes payments in USD unless checkout clearly states otherwise.

When your bank account or card uses another currency, your financial institution may convert the transaction using its own exchange rate.

Your bank, card issuer, or payment provider may also apply:

Foreign transaction fees
Cross-border processing fees
Currency-conversion charges
Other account-specific fees

These charges are determined by the financial institution and are separate from the amount collected by BRUMELVA.

We are unable to reimburse fees imposed independently by a bank or payment provider.

Payment Protection

We use established ecommerce and payment-service providers to support secure transaction processing.

Payment data is transmitted through protected checkout systems and is handled according to the security procedures of the relevant payment provider.

While we take reasonable measures to protect the shopping experience, no internet-based payment system can guarantee absolute security.

Customers should also take reasonable precautions, including:

Completing purchases on a trusted device
Avoiding unsecured public networks
Keeping account passwords confidential
Never sharing one-time verification codes
Reviewing the checkout amount before approving payment
Monitoring bank statements for unauthorized activity

Contact your bank immediately if you believe your payment method has been used without permission.

Order and Payment Confirmation

After a successful payment, an order confirmation will normally be sent to the email address entered during checkout.

If the confirmation does not arrive, please:

Check your spam or junk folder
Confirm that the email address was entered correctly
Review your bank or PayPal account for the transaction status
Avoid submitting the same order repeatedly
Contact our customer service team for assistance

A pending bank charge alone does not confirm that BRUMELVA has accepted the order.

An order is considered accepted only after payment authorization and the issuance of an order confirmation or the beginning of fulfillment.

Failed or Duplicate Payments

When a checkout attempt appears unsuccessful, confirm the transaction status before trying again.

Submitting multiple payment attempts may result in more than one temporary authorization or, in some cases, duplicate orders.

If you believe you were charged more than once, contact us with:

Your full name
The email address used at checkout
Your order number, when available
The date and approximate amount of each transaction
A screenshot showing only non-sensitive transaction details

Do not send complete card numbers, card security codes, passwords, or verification codes.

Fraud Prevention

To protect customers and reduce unauthorized transactions, some orders may be subject to additional review.

We may request confirmation of order, billing, or delivery information before fulfillment. We may also limit, hold, or cancel a transaction when we reasonably suspect fraud, payment misuse, or unauthorized activity.

Any payment collected for a cancelled order will be handled according to the applicable payment provider’s refund process.

Payment Assistance

For general questions about checkout, payment status, or an existing order, contact:

BRUMELVA™
3530 Union St
North Chili, NY 14514
United States

Email: service@ibnna.shop
Phone: +1 (585) 889-8520

Please include your order number and the email address used during checkout.

Never send complete credit card details, security codes, payment-account passwords, or one-time authentication codes by email, phone, or text message.