Privacy Policy

Last Updated: July 20, 2026

1. Introduction

BRUMELVA respects the privacy of the people who visit our website, purchase our products, create customer accounts, or communicate with our support team.

This Privacy Policy describes how BRUMELVA collects, uses, retains, and discloses personal information in connection with our online store and related services.

In this policy:

• “BRUMELVA,” “we,” “us,” and “our” refer to the operator of the BRUMELVA online store.

• “Website,” “Store,” and “Services” refer to our website, shopping features, customer accounts, checkout, communications, and related services.

• “You” and “your” refer to visitors, customers, account holders, and other individuals whose information we process.

This policy applies when you:

• Visit or browse the Website

• Create or use a customer account

• Place or attempt to place an order

• Request delivery, return, refund, or warranty assistance

• Subscribe to promotional communications

• Submit a product review or other content

• Contact BRUMELVA by email, telephone, form, or another channel

• Interact with our advertisements or social-media content

Please read this policy together with our Terms of Service and other Store policies.

2. Information You Provide to Us

We may collect personal information that you submit directly when using the Services.

Contact Information

This may include:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Country or region

• Other contact details included in your message

Customer Account Information

When customer accounts are available, we may collect:

• Login credentials

• Account preferences

• Saved addresses

• Order history

• Communication preferences

• Products saved to a wishlist or shopping list

You are responsible for protecting your login information and notifying us if you believe your account has been accessed without authorization.

Order and Purchase Information

When you place or attempt to place an order, we may collect:

• Products selected

• Product size, finish, color, or variation

• Purchase amount

• Discount or promotional information

• Billing and delivery details

• Payment status

• Shipping and tracking information

• Return, replacement, or refund history

• Customer-service communications relating to the order

Payment Information

Payments are processed through authorized payment processors and financial-service providers.

Depending on the payment method, those providers may collect:

• Payment-card information

• Bank or PayPal account information

• Billing details

• Transaction authentication information

• Fraud-prevention information

BRUMELVA generally receives limited transaction details, such as whether payment was approved, the payment type, the billing name, and a partially masked account or card number.

We do not intentionally store complete credit or debit card numbers or card security codes on our own servers.

Customer-Service Information

When you request assistance, we may collect:

• Order number

• Product details

• Description of the question or problem

• Delivery information

• Photographs or videos of a product

• Images of packaging and shipping labels

• Return or refund information

• Records of communications with our support team

Please do not send complete card numbers, passwords, government identification documents, or unnecessary sensitive information through ordinary email.

Reviews and Other Submissions

If you submit a review, photograph, comment, suggestion, survey response, or other content, we may collect:

• Your display name

• Review text

• Photographs or videos

• Product rating

• Submission date

• Information about whether the review is connected to a verified purchase

Content you choose to publish may be visible to other Website visitors.

3. Information Collected Automatically

When you interact with our Website, we and our technology providers may automatically collect information about your device and activity.

This may include:

• Internet Protocol address

• Browser type and version

• Device type

• Operating system

• Language and regional settings

• Approximate location derived from an IP address

• Referring website or advertisement

• Pages and products viewed

• Search terms entered

• Links and buttons selected

• Shopping-cart and checkout activity

• Date and time of access

• Session duration

• Cookie and browser identifiers

• Advertising or analytics identifiers

• Information about interaction with marketing emails

We use this information to operate the Store, maintain security, understand customer behavior, improve Website performance, and evaluate advertising or marketing activity.

4. Information Received From Other Sources

We may receive information from companies that assist with operating the Store.

These sources may include:

• Ecommerce and hosting providers

• Payment processors

• Banks and card networks

• Shipping carriers

• Furniture suppliers

• Warehouses and fulfillment providers

• Fraud-prevention services

• Analytics providers

• Marketing and advertising platforms

• Customer-support systems

• Product-review services

• Social-media platforms

• Business and technology partners

For example, a delivery carrier may provide tracking information, and a payment provider may inform us whether a transaction was approved or declined.

5. How We Use Personal Information

BRUMELVA may use personal information for the purposes described below.

Processing and Fulfilling Orders

We may use information to:

• Confirm product availability

• Process and verify payment

• Review transactions for fraud

• Prepare products for shipment

• Coordinate parcel or furniture delivery

• Send order confirmations

• Provide tracking and delivery updates

• Manage split shipments

• Process cancellations, returns, refunds, or replacements

Providing Customer Support

We may use information to:

• Respond to product questions

• Locate and review an order

• Investigate a damaged or missing shipment

• Verify a return request

• Provide replacement components

• Address payment or delivery concerns

• Resolve complaints and disputes

• Maintain records of customer-service interactions

Operating Customer Accounts

We may use information to:

• Create and maintain an account

• Authenticate account access

• Save customer preferences

• Display purchase history

• Remember delivery addresses

• Provide account-related notifications

Improving the Website and Products

We may analyze information to:

• Understand how people use the Store

• Identify Website errors

• Improve navigation and checkout

• Evaluate product demand

• Develop or select future products

• Improve product descriptions

• Measure customer satisfaction

• Personalize parts of the shopping experience

Security and Fraud Prevention

We may use information to:

• Protect customer accounts

• Detect suspicious payment activity

• Prevent unauthorized transactions

• Enforce purchase limits

• Investigate fraudulent returns or chargebacks

• Protect our Website and technology

• Enforce our Terms of Service

• Protect BRUMELVA, our customers, and other parties

Communications

We may use your contact information to send:

• Order confirmations

• Payment notifications

• Delivery and tracking messages

• Return or refund updates

• Product-safety notices

• Customer-service responses

• Important changes to our policies or Services

These operational communications are separate from promotional marketing.

Marketing

Where permitted by law and consistent with your choices, we may use information to:

• Send product news and promotional emails

• Recommend products

• Notify you about offers or events

• Measure marketing performance

• Create advertising audiences

• Show advertisements that may be more relevant to your interests

You may unsubscribe from promotional emails using the link included in the message.

Opting out of promotional communications does not prevent us from sending necessary messages concerning an order, account, transaction, security issue, or policy update.

Legal and Business Purposes

We may process information to:

• Comply with legal obligations

• Maintain tax and accounting records

• Respond to lawful government requests

• Establish, exercise, or defend legal claims

• Enforce contracts and Store policies

• Conduct audits and compliance reviews

• Support a merger, financing, acquisition, restructuring, or sale of business assets

6. Legal Bases for Processing

Where applicable law requires a legal basis, BRUMELVA may rely on:

• Contractual necessity: Processing is required to complete a purchase, deliver a product, or provide requested customer service.

• Consent: You have agreed to a particular use, such as optional cookies or promotional communications.

• Legitimate interests: Processing supports reasonable business purposes, such as fraud prevention, Website improvement, security, and customer support.

• Legal obligations: Processing is necessary to satisfy tax, accounting, consumer-protection, product-safety, or other legal requirements.

• Legal claims: Processing is necessary to establish, exercise, or defend a legal right.

Where we rely on consent, you may withdraw that consent subject to applicable law. Withdrawal does not affect processing completed before consent was withdrawn.

7. How We Disclose Personal Information

BRUMELVA may disclose personal information to the following categories of recipients.

Ecommerce and Hosting Providers

Our Store may use Shopify and other technology providers to support Website hosting, customer accounts, shopping-cart functions, checkout, Store security, analytics, and related services.

These providers may process information according to their own privacy notices and agreements with BRUMELVA.

Payment and Financial-Service Providers

We disclose transaction and billing information to payment processors, banks, card networks, PayPal, fraud-prevention providers, and similar services where needed to authorize or complete a payment.

Suppliers, Warehouses, and Carriers

We may provide relevant information to:

• Product suppliers

• Fulfillment facilities

• Warehouses

• Parcel carriers

• Freight carriers

• Delivery coordinators

• Returns facilities

The information disclosed may include your name, delivery address, telephone number, email address, order details, and delivery instructions.

Technology and Business Providers

We may use providers that assist with:

• Website operation

• Cloud storage

• Cybersecurity

• Customer support

• Email delivery

• Product reviews

• Data analysis

• Returns administration

• Fraud detection

• Marketing and advertising

• Business consulting

These providers receive information as reasonably necessary to perform their services.

Advertising and Analytics Providers

When analytics or advertising features are enabled, third parties may collect or receive information through cookies, pixels, tags, and similar technologies.

They may use this information to:

• Measure Website traffic

• Analyze customer activity

• Evaluate advertising performance

• Associate purchases with marketing campaigns

• Create advertising audiences

• Display interest-based advertisements

Under some U.S. state privacy laws, certain advertising-related disclosures may be described as a “sale,” “sharing,” or use for targeted advertising, even when personal information is not exchanged directly for money.

Professional Advisers

We may disclose information to lawyers, accountants, auditors, insurers, consultants, and other professional advisers where reasonably necessary.

Legal and Government Recipients

Information may be disclosed when we reasonably believe it is necessary to:

• Comply with applicable law

• Respond to a court order, subpoena, or lawful request

• Investigate fraud or illegal activity

• Protect the safety of customers or other people

• Protect BRUMELVA’s rights or property

• Enforce our policies and agreements

Business Transfers

Personal information may be disclosed or transferred during negotiations or completion of:

• A merger

• An acquisition

• A financing transaction

• A restructuring

• A bankruptcy

• A sale of assets

• A change of business ownership

The receiving organization will be responsible for handling information according to applicable law.

8. Sale, Sharing, and Targeted Advertising

BRUMELVA does not sell personal information in exchange for direct monetary payment.

However, some advertising, audience-measurement, analytics, or cross-site tracking activities may be classified as the sale or sharing of personal information, or as targeted advertising, under certain privacy laws.

Eligible individuals may have the right to opt out.

Available opt-out methods may include:

• Using our Your Privacy Choices page

• Adjusting the Website’s cookie settings

• Enabling a legally recognized browser-based privacy signal

• Contacting us at service@ibnna.shop

An opt-out generally does not disable technologies needed for shopping-cart functions, account security, checkout, fraud prevention, payment processing, or order fulfillment.

9. Cookies and Similar Technologies

Our Store uses cookies and related technologies.

A cookie is a small data file stored through a browser or device. Similar technologies may include pixels, tags, local storage, and software tools.

Essential Technologies

Essential technologies support functions such as:

• Keeping products in a shopping cart

• Remembering checkout details

• Processing payments

• Authenticating customer accounts

• Protecting Website security

• Preventing fraud

• Recording privacy preferences

Some essential Website features may not work when these technologies are blocked.

Functional Technologies

Functional technologies may remember:

• Language

• Region

• Account preferences

• Recently viewed products

• Other choices made during a Website visit

Analytics Technologies

Analytics technologies help us understand:

• Which pages are visited

• How customers move through the Website

• Whether Website errors occur

• Which Store features are useful

• How Website performance can be improved

Advertising Technologies

Advertising technologies may be used to:

• Measure marketing campaigns

• Understand whether an advertisement resulted in a purchase

• Create or refine advertising audiences

• Deliver advertisements based on interests or prior Website activity

Where required, optional cookies and technologies will be controlled according to the consent choices available in your region.

You may also manage cookies through your browser settings. Blocking or deleting cookies may reduce Website functionality and may require you to submit your privacy choices again.

10. Global Privacy Control and Do Not Track

Some browsers and extensions transmit the Global Privacy Control, or GPC, signal.

Where required by applicable law, BRUMELVA will treat a valid GPC signal as a request to opt out of qualifying sale or sharing activity for the browser or device transmitting the signal.

A GPC signal may not automatically apply to another browser, device, or customer account.

Traditional Do Not Track signals do not have one universally adopted standard. BRUMELVA responds to browser signals as required by applicable law and as supported by our technology.

11. Marketing Email Choices

You may stop receiving promotional emails by:

• Selecting the unsubscribe link in the email

• Adjusting available account preferences

• Contacting service@ibnna.shop

We may retain limited information about an unsubscribe request so that we can respect your preference.

Even after opting out of marketing, you may continue to receive non-promotional messages about:

• Orders

• Payments

• Deliveries

• Returns

• Refunds

• Customer-service requests

• Account security

• Product-safety matters

• Material policy changes

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

• Whether you have an active account

• Whether an order or return remains open

• Tax and accounting requirements

• Warranty and product-safety obligations

• Fraud-prevention needs

• Dispute and chargeback periods

• Legal claims

• Applicable recordkeeping laws

When information is no longer reasonably needed, we may delete, anonymize, or securely isolate it.

Information may remain in backup systems for a limited period before being overwritten or deleted.

13. Information Security

BRUMELVA uses reasonable administrative, technical, and organizational safeguards designed to reduce the risk of unauthorized access, misuse, loss, alteration, or disclosure.

These safeguards may include:

• Access restrictions

• Authentication controls

• Secure transmission methods

• Payment processing through specialized providers

• Fraud-monitoring tools

• Vendor-management procedures

• System updates and maintenance

• Internal confidentiality requirements

No internet transmission, Website, or storage system can be guaranteed to be completely secure.

You should use a strong password, avoid sharing account credentials, and sign out when using a shared device.

Please contact us promptly if you believe your account or payment information has been used without permission.

If a security incident affects personal information, BRUMELVA will investigate and provide notices when and in the manner required by applicable law.

14. International Data Processing

BRUMELVA and its technology, payment, fulfillment, and support providers may process information in the United States and other countries.

Privacy laws in those countries may differ from the laws where you live.

Where required, appropriate legal or contractual measures may be used to support the protection of personal information transferred across national borders.

15. Your Privacy Rights

Depending on where you live and the law that applies, you may have the right to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of qualifying information

• Receive a copy of certain information

• Object to or restrict particular processing

• Withdraw consent

• Opt out of targeted advertising

• Opt out of the sale or sharing of personal information

• Limit certain uses of sensitive personal information

• Appeal a denied privacy request

• File a complaint with a privacy regulator

These rights may be subject to legal exceptions.

For example, we may need to retain information to complete an order, prevent fraud, maintain tax records, resolve a dispute, or comply with another legal obligation.

16. Submitting a Privacy Request

To submit a privacy request, contact:

Email: service@ibnna.shop
Phone: +1 (585) 889-8520

Please identify the request as a Privacy Request and describe the right you wish to exercise.

We may request information reasonably necessary to:

• Confirm your identity

• Locate relevant records

• Protect customer information

• Verify that an authorized agent may act for you

Do not send complete payment-card information, passwords, or other sensitive credentials.

We will respond according to the deadlines and procedures required by applicable law.

17. California Privacy Notice

This section applies to California residents to the extent BRUMELVA is subject to applicable California privacy law.

Categories of Personal Information

During the preceding 12 months, we may have collected categories such as:

• Identifiers and contact information

• Customer-record information

• Commercial and purchase information

• Internet or electronic activity

• Approximate geolocation information

• Account-login information

• Customer-service communications

• Product photographs or other submissions

• Inferences based on shopping activity

The sources, purposes, and recipient categories are described elsewhere in this policy.

California Privacy Rights

Subject to verification and applicable exceptions, eligible California residents may have the right to:

• Know what personal information has been collected

• Request access to specific information

• Request deletion

• Request correction

• Opt out of qualifying sale or sharing

• Limit qualifying uses of sensitive personal information

• Receive equal service when exercising a privacy right

Privacy choices may be submitted through our Your Privacy Choices page or through the contact information provided in this policy.

Authorized Agents

Where permitted, an authorized agent may submit a request for a California resident.

We may request proof of authorization and may require the resident to verify their identity directly.

18. Privacy Rights in Other U.S. States

Residents of certain U.S. states may have additional privacy rights.

Depending on the applicable law, these rights may include:

• Access

• Correction

• Deletion

• Data portability

• Opting out of targeted advertising

• Opting out of qualifying sales

• Opting out of certain profiling

• Appealing a denied request

BRUMELVA will evaluate requests under the law applicable to the individual and the business.

19. European and United Kingdom Rights

Where European Economic Area or United Kingdom data-protection law applies, individuals may have rights relating to:

• Access

• Correction

• Erasure

• Restriction

• Objection

• Data portability

• Withdrawal of consent

• Automated decision-making

• Complaints to a supervisory authority

Some rights depend on the legal basis and circumstances of processing.

20. Children’s Information

The BRUMELVA Store is intended for a general adult audience and is not directed to children under the age of 13.

We do not knowingly collect personal information online directly from children under 13 without legally required parental authorization.

If you are a parent or legal guardian and believe that a child has provided personal information to us, contact:

service@ibnna.shop

We will review the request and take appropriate action, which may include deleting the information.

Furniture or home products that may be used by families do not mean that the Website is designed for children to use independently.

21. Automated Decision-Making and Fraud Screening

Payment processors and fraud-prevention providers may use automated systems to evaluate transaction risk.

These systems may consider information such as:

• Billing and delivery details

• Device information

• IP address

• Payment activity

• Prior transaction patterns

• Information supplied by financial institutions

A transaction may be delayed, declined, or sent for additional review when suspicious activity is detected.

Where applicable law provides rights concerning automated decisions, you may contact us for more information.

22. Third-Party Websites

The Website may contain links to external websites, payment services, social-media platforms, or applications.

Third parties operate independently and maintain their own privacy practices.

BRUMELVA does not control how an independent third party collects, uses, or retains information after you leave our Website.

Please review the third party’s privacy notice before providing personal information.

23. Changes to This Privacy Policy

We may update this Privacy Policy when our:

• Business practices change

• Website functions change

• Service providers change

• Data practices change

• Legal obligations change

The revised version will be published on this page with a new “Last Updated” date.

Where required by law, we will provide additional notice before a material change becomes effective.

24. Contact BRUMELVA

Questions, complaints, and privacy requests may be submitted to:

BRUMELVA™
3530 Union St
North Chili, NY 14514
United States

Email: service@ibnna.shop
Phone: +1 (585) 889-8520

Please include enough information for us to understand your request.

Do not send complete card numbers, security codes, passwords, or other unnecessary sensitive information.

© 2026 BRUMELVA. All rights reserved.